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Year Round Lift Operations Supervisor - Mountain Creek Resort - Vernon, NJ
03-28-2015, 03:50 PM
Post: #1
Year Round Lift Operations Supervisor - Mountain Creek Resort - Vernon, NJ
year-round benefited position


Responsible for the daily operation of all lifts as well as the performance of Lift Attendants, Ticket Scanners and Lift Leads. Also responsible for strict adherence to all standard operating procedures, which includes the completion of open/close checklists and all other lift documentation. Providing a safe and positive guest experience is the highest priority. Also responsible for budget compliance.


Conducts staff hiring, assists in scheduling, and writes performance evaluations for staff.
Develops, conducts, and documents training of staff.
Manages staff to employee appearance and conduct standards
Coaches Lift Operations staff to provide a courteous, friendly, helpful Guest Service and Safety experience.
Observes, Coaches, and Counsels staff on Lift Operations Service and Safety Guidelines.
Creates a fun, team oriented atmosphere while adhering to guest and employee safety guidelines.
Works cooperatively with peers, departments, interdepartmental contacts and vendors
Ensures documentation of checklists, ride count logs, employee and guest incidents, witness statements etc. are completed, legible, and timely.
Manages Winter Lift Operations budget to meet and or exceed goals.
Responsible for tracking, maintenance and operation of scanning equipment.
Responsible for maintaining all lift related signage.

Supports and works with Lift Maintenance department.
Works with the Risk Manager and Ski Patrol to ensure guest safety.
Supports and works with Security and Guest Services on scanning incidents.
Other Resort duties as assigned.

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